This short user guide will show you how to create a new filter in Campaign Manager to enable you to send different messages to different recipients within your data.
Campaign Manager allows you to set up complex campaigns that recognise fields within your data and use those fields to segment your data and treat customers differently.
Once you have logged on to the Cloud Portal and launched Campaign Manager, use the navigation menu on the left of the screen to select Campaigns and then Filters, here you will be able to see all your current Filters, to create a new filter click New Filter.
The page that appears will show the entire filter set up process, simply fill in the fields as required.
- Enter a name for your filter
- Select the criteria you want to use to segment your contacts
- Add your search criteria and click Save to save the filter.
You can then use this filter in campaign set up at the compose message stage, to segment the contacts (e.g. by gender). From the filters homepage you can edit or delete filters by clicking Edit or selecting campaigns and clicking Delete.