View Previously Sent Messages
This short user guide will show you how to view your Operator message history in Text Chat.
Once you have logged on to the Cloud Portal and launched Text Chat, use the navigation menu on the left of the screen to select SMS Text Operative and then Operator Report.
Here you can see the total historical activity of your messaging. You can only view your own messaging history here.
This report summarises each message with the following information:
- Message Date - date and time of send
- Content - the start of the message will be visible
- Text Operative - the name of the operative that created the message
- SMS - the number of SMS (credits) used