Moving and Sorting Messages:
This short user guide will show you how to create folders for your messages in your inbox so that you can move and sort your messages.
Once you have logged on to the Cloud Portal and launched Message Manager go to the Inbox or any Subfolder to see your inbound messages.
Creating a Folder
Click “Create Folder”, and an attention pop up will appear, asking you to confirm that you would like to move the selected messages to a new folder.
Click “Yes” and the Create New Folder dialog will appear; here you can choose where to insert your folder and name it as you choose. Once you have done that, click “Create”.
Once you have created your folder, you will be taken to the folder landing page, where you will see the contents of that folder.
Select the messages you would like to move to a folder and click “Move”, the Move Messages dialog will appear and you can select the folder you would like to move those messages to.
Once the folder is selected, choose “Move” and an attention dialog will appear to check you are happy to move the messages to your chosen location. Simply select “Continue”.