We understand that not every business is the same, and that often small steps must be taken before larger ones can be. To that end, all Donky services can be consumed with no integration, i.e. off the shelf, with some integration and automation of processes or with complete integration via API.
You can choose how you want to start your journey with Donky, and should your situation change, or if you have development resource down the line, you can change your approach.
Our integration options here, refer to how you consume Donky only, not to integrating the SDK into your app. See here for more information on SDK and UI integration options.
MANUAL OPTION: No Integration
Once you register for free with Donky for your development trial, you can begin to use all of Donky’s SaaS tools off-the-shelf. You can continue to do so after your account limit is released.
Currently our SaaS tools are; Donky Control, Campaign Builder and Message Builder. But watch this space for new developments!
If you use our SaaS applications, you will have instant access to everything you need to configure, use and monitor your in-app messaging, with no integration.
INTERMEDIATE OPTION: Simple Integration or Automation
If you have a CRM you use for all your customer data, it will be incredibly useful to connect the data in there, with the data in the Donky network. By setting up an automated FTP in association with your Donky account, you can import user data, mapped to your app users, and export information about them and the messages they receive to your own FTP for import into your CRM.
This level of automation means you can continue to use our SaaS tools, but ensure synchronicity between Donky and your other marketing communications tools.
COMPLEX OPTION: Full Integration and Increase Automation
If you have considerable time and resource available to the development of your own systems, you can choose to fully integrate all features of our SaaS tools. This would mean using our API to create your own monitoring, management and deployment tools. This option is most likely to appeal to providers of multi-channel software with their own SaaS applications.